Rewards Card Terms & Conditions


Rewards Card Terms & Conditions

The use of our Rewards Card constitutes your acceptance of these Terms & Conditions, so please spend a couple of minutes to read through them.

1. Becoming a Rewards Card Member

(a) The Rewards Card System is open only to UK residents aged 18 and over, following completion and acceptance of an application form.

(b) To become a member of the scheme, you’ll need to submit a fully completed application form either online or at The Bakers Arms, Droxford.

(c) The Bakers Arms, Droxford, reserves the right to refuse any application, or cancel an individual membership at any time at our absolute discretion.

(d) If at any time your contact details change, it is your responsibility to advise us by emailing


2. The Rewards Card

(a) Your Card is not a credit, debit or cheque guarantee card.

(b) Cards are not transferable. This includes using the points to purchase as a gift card.

(c) Points are redeemable only when your Card is presented.


3. Earning Rewards Card Points

(a) You must present your Card at the time of purchase to qualify for any points.

(b) For every £1 spent - you will accrue 1 point.

(c) Points must be claimed within 7 days, and proof of purchase must be provided – to be sent to

(d) There will be an admin fee of £3 credit for all points added not at point of purchase.

(e) 1 point is the equivalent of £0.10 for redemption.

(f) Points have no cash value and cannot be redeemed for cash.

(g) Points can be earned every time a Rewards Card is produced at point of purchase.

(h) Points will not be earned on any offers, promotions, private parties, set menus or cash back amounts.

(i) Some elements of spend may be excluded from the System at the discretion of The Bakers Arms, i.e. ‘service charges’.

(j) A maximum of £40 credit can be accrued on any 1 day.

(k)If points are redeemed, points will only be earned on the balance after the redeemed points value has been deducted.

(l) Any promotional points offers will only apply to purchases from Monday to Thursday unless otherwise stated.


4. Redeeming Your Points

(a) Points can only be redeemed Monday – Thursday, excluding public holidays, Valentine’s day, Christmas Eve and other special occasions and functions

(b) The redemption of points is subject to these Terms & Conditions.

(c) Points cannot be used in conjunction with any other offers, promotion or set price menus unless otherwise stated.

(d) There is no expiry date on your points.

(e) The Bakers Arms cannot be held responsible for any lost or stolen cards.

(f) The Bakers Arms may refuse to redeem points and/or authorise the issue of points if, in their reasonable opinion, it is considered that the Rewards Scheme is being misused or if you are in breach of any of the terms of this Agreement.

(g) A maximum of £150 can be redeemed on any 1 day.


5. Issuer’s Rights

(a) The Card is issued by and remains the property of The Bakers Arms.

(b) The Bakers Arms reserves the right to withdraw the card at any time or refuse to replace the card. Any points balance on withdrawn cards will be lost.

(c) You must surrender the card to The Bakers Arms upon request.

(d) If you do not use your card in any 6 month period, The Bakers Arms reserves the right to cancel the card, with any points balance lost.

(e) The Bakers Arms reserves the right to cancel this scheme on the provision of 30 days notice to all members.


6. Cancelling a Card or Reporting it Lost or Stolen

(a) If your Card is lost or stolen, please obtain a replacement from The Bakers Arms and ask us to transfer all your details and any points across to that new member card number. If you should find your missing card at a later date then please ensure it is destroyed to avoid confusion. There may be a charge of up to £5.00 for a replacement card at the company’s discretion.


7. Data Protection

(a)Personal data supplied by an applicant or a Cardholder will be held and processed by The Bakers Arms to operate your account; to confirm, update and enhance our customer records; for statistical analysis; and to establish any Cardholder’s identity.

(b) The Bakers Arms may use information about any applicant or Cardholder to send the applicant or Cardholder information about any promotions offered by the venue.


8. General

(a) These Terms & Conditions shall be governed by English Law and you submit to the exclusive jurisdiction of the English courts to settle any dispute arising out of or in connection with them, the Card or the System.

(b)The Bakers Arms Rewards Card is operated and managed by The Bakers Arms, registered as Big Strawberry Inns Ltd. Big Strawberry Inns Ltd is registered in England with Company Number 5675224, with registered address at The Bakers Arms, High Street, Droxford, Southampton, SO32 3PA.

(c) The Bakers Arms reserves the right to vary these Terms & Conditions at any time without written notice to applicants, Members or Cardholders. This website will always contain the most recent and up to date version of these Terms & Conditions.

(e) All correspondence regarding the Rewards scheme should be emailed to